COMPLAINTS

WHAT CAN I DO IF I AM UNHAPPY? 

Please let us know if you are unhappy with our service.

If, after speaking with one of our team, you are still unhappy, you may make a formal complaint.

FORMAL COMPLAINTS

Where you feel a formal complaint is necessary, please write to us, including as much detail as you can. 

A member of our team will investigate the details of your complaint and provide you with a written response within eight weeks.

Please send your complaint to:

The Resolution Centre,
New North Quay,
St Helier,
JE2 3ND