WHAT CAN I DO IF I AM UNHAPPY?
Please let us know if you are unhappy with our service.
If, after speaking with one of our team, you are still unhappy, you may make a formal complaint.
Where you feel a formal complaint is necessary, please write to us, including as much detail as you can.
A member of our team will investigate the details of your complaint and provide you with a written response within eight weeks.
Please send your complaint to:
The Resolution Centre,
New North Quay,