ABOUT US

We are committed to creating a harmonious society and do that by delivering alternative approaches to resolving conflict.

We are the only dedicated provider of full mediation services in Jersey. We work in a professional and consistent manner, with highly qualified and experienced people.

All our alternative dispute resolution specialists are fully accredited and focused on enabling success for individuals and organisations.

Working with private individuals and clients across all sectors, we guide people and teams through complex challenges and conflict. With collaborative problem solving, decision making and creative solutions, we allow people to perform at their best.

‘At the time we didn’t realise that we needed you. Now we know that we simply couldn’t have done it without you.’

Client – Team Mediation

OUR TEAM

Clair Cousins

Clair Cousins

Ask Clair why she gets out of bed in the morning and she’ll tell you it’s her commitment to helping people find a kinder and more human way to succeed.

She possesses operational and leadership experience and has an impressive track record of supporting professionals to perform at the top of their game. Clair’s approachable style and strong family values mean she excels in supporting families in dispute to find harmony.

If you need to find Clair outside of working hours, she’s most likely to be walking or sea swimming with her small pack of spaniels.  She’s an obsessive Prince fan and you may also spot her singing his tunes at the top of her voice whilst behind the wheel.

Clair is also the current Chair of disability charity Enable Jersey.

EMAIL CLAIR

Howard Le Cornu

Howard Le Cornu

With more than 20 years in chief executive and board level roles, Howard knows how to lead collaboratively, facilitate difficult conversations and resolve conflict when it inevitably arises.

 His personal and professional credo is ‘connecting people – creating opportunity’ and this aligns with his unwavering belief in the power of common goals. Howard’s strength lies in bringing individuals together to make decisions in a different way. He directs focus to the problem, coaches people to leave personality politics aside and assists them in finding win-win outcomes that work for everyone.

Howard aquired most of his professional experience from roles in the maritime industry and being on or near the water is where Howard is most comfortable. Born in Jersey, Howard’s first taste of leadership came at an early age as leader of the Jersey Youth Orchestra. These days he continues to create harmony outside of The Resolution Centre as a violinist with the Jersey Symphony Orchestra. 

EMAIL HOWARD

Richard Stevens

Richard Stevens

Richard’s passion is helping people to maximise their potential. He achieves this by working at a strategic level and has the skills and know how to achieve results collaboratively.

With significant experience working at an executive level, Richard possesses technical business management skills in abundance. He excels at building relationships and brings these talents together to provide consultancy services for The Resolution Centre clients. Richard is also an experienced mediator.

Richard comes from a military background, having spent ten years in the Royal Navy. His final posting was in command of a warship before moving to Jersey and changing career to work in financial services. He’s a rugby and cricket enthusiast with an impressive catalogue of sporting achievements and can be found on a Sunday morning at the rugby club coaching the junior squads.

With a young son of school years, Richard is also an elected governor of Victoria College.

EMAIL RICHARD

Jean Peters Allen

Jean Peters Allen

As an Integrative Psychotherapist, Jean has a genuine positive regard for other human beings. She understands that the way to support our development is through relationships – both with ourselves and each other.

Jean is an ICF accredited coach and also a trained mediator. Having originally studied in the UK, she joined The Resolution Centre after extending her mediation training via the centre’s Resolution Academy. Using her business degree, Jean worked as a Management and Project Consultant in the corporate world. This experience, together with her thirst for understanding what makes people tick, makes Jean a valued member of the team.

A mum to three teenagers, Jean was born in South Africa although now considers herself a loyal Jersey resident. She’s a lover of the outdoors and enjoys bird watching and flexing her amateur photography skills while walking the cliff paths.

 

OUR VISION AND VALUES

Our values reflect our beliefs and the behaviours that are most important to us. They guide us towards achieving our vision of creating a harmonious society. 

TRUST

RESPONSIBILITY

COURAGE

SOCIAL ENTERPRISE

As a social enterprise, we have a mission to benefit our society through the personal growth and improved wellbeing that comes from collaborative problem solving.

We are a community-focused company and achieve our social mission by:

  • Raising awareness of alternative methods of resolving conflict
  • Reducing stress and sickness that derives from conflict and broken relationships
  • Reducing the amount of work time spent on sickness and formal HR procedures
  • Running The Resolution Centre in a way that invests a portion of profit into providing pro bono and low bono services and sponsoring students in our Resolution Academy.

 

The Resolution Centre (TRC) is a limited company registered with the JFSC (#121236) on 10 May 2016. The registered company name is Alternative Dispute Resolutions Limited trading as The Resolution Centre for ADR and ADR Mediation as of 16 November 2016.

WHY WORK WITH US?

Our proven methods for transforming workplace cultures and managing disputes are unique, innovative and bespoke.