RESOLUTION ACADEMY

Our academy offers professional mediation and mediation skills courses.

We develop bespoke courses for our clients based on their specific needs. Our additional lunchtime learning sessions and CPD events cover a broad range of topics relevant to business leaders and professionals.

Our courses develop individuals as mediators and equip leaders with the confidence to hold difficult conversations and achieve positive outcomes.

PROFESSIONAL CERTIFICATE IN MEDIATION AND MEDIATION SKILLS 

At the centre of our academy programme is our Professional Certificate in Mediation and Mediation Skills (PCMS) qualification.

Delivered in partnership with Queen Margaret University Edinburgh, the PCMS is suitable for leaders, lawyers, people and project managers, directors, human resource specialists and anyone involved in resolving disputes.

Delegates leave the course equipped with the skills needed for most leadership and people management situations together with the communication techniques required to de-escalate conflict and manage strong emotions.

YOU AT YOUR BEST

After working with us, our clients tell us they have:

  • Seen their performance strengthen
  • Experienced improved wellbeing
  • Discovered shared goals
  • Built trust to another level

Whether you want to do things differently, need help with professional relationships, are looking for a cultural overhaul or want to clear up a personal dispute, we can help you be your best.